Select Page

The Onus of Loyalty

When you hear “customer loyalty,” what do you imagine? The Happy Couple The customer gleefully spending all their money with you out of some sense of belonging. The Ol’ Ball & Chain The customer is locked into a relationship with you because of...

Thanks

I just want to give thanks today: Thanks to you for reading my blog.  I’m grateful for my audience, no matter how small. Thanks to David Walker and the folks who put on Tulsa Techfest this week.  They did a great job organizing a very impressive event. Thanks to...

Innovation @ Fight Club

Brian Clark at Lateral Action put together a great list of Tyler Durden’s 8 Rules of Innovation. The list is based on statements by Brad Pitt’s character in Fight Club. Below is my favorite: Tyler’s Eighth Rule of Innovation: “This is your life, and it’s...

Innovation @ Fight Club

Brian Clark at Lateral Action put together a great list of Tyler Durden’s 8 Rules of Innovation. The list is based on statements by Brad Pitt’s character in Fight Club. Below is my favorite: Tyler’s Eighth Rule of Innovation: “This is your life, and it’s...