A Business Carol: Don’t be a Scrooge with Your Story

In the spirit of Christmas, here’s a fun way to make sure your business is engaging for you, for employees and for customers. Pay a visit to the ghosts of business past, present and future. The Ghost of Business Past Have you captured your origin story? Do you share it with employees and customers? On […]

The Death Trap of Black Box Leadership

“Nobody ever tells me anything.” “How are these decisions made?” “Apparently that is on a need-to-know basis, and I don’t need to know.” If these are phrases heard in your workplace, then there’s clearly a communication issue. Despite studies that have shown better corporate-wide communication helps morale, while poor communication has the most negative impact – companies seem to […]

What to Do When Your Message Falls on Deaf Ears

Years ago, I was invited to speak at a conference. My topic was internet marketing, but I realized this particular industry was not known for being tech savvy. I asked whether attendees would have websites to improve or if they would be wondering why they should start an online presence at all. I was assured […]

Cheerleaders, Hecklers and Coaches: How to Encourage Teamwork

Your team has been slaving away on a presentation for weeks. One of your colleagues has continued to drop the ball… time and time again. At this point, time is the one thing you’re running out of. Well, that and patience. Now you have a choice to make. You have to respond, because you can’t […]

6 Destructive Habits in Team Meetings

People are imperfect creatures. Most of the time we manage to keep these flaws from being obvious. But in a group where personal agendas are at play and motives are suspect… our dysfunction can shift into overdrive. I’ve been in several team meetings – with coworkers, clients, boards, committees, volunteers – and every one of […]

The Elephant and the Fruit Fly

There are a lot of allegorical references to how speed is the answer to ruling your market. It is true that being first to market is a powerful positioning tool. We have flipped the story of the tortoise and the hare. We have accepted that faster equals better. But what if the key indicator of […]